Shipping policy

SHIPPING POLICY

Last updated: January 21, 2026

At Out Yonder Company ("Out Yonder," "we," "us," or "our"), we are committed to delivering your order accurately, safely, and in a timely manner. Please review our Shipping Policy below.

Order Processing

  • All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • During peak seasons, promotions, or product drops, processing times may be extended.

You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times vary based on location, shipping method selected, and carrier availability. Delivery estimates are not guaranteed and may be affected by circumstances outside of our control.

Domestic Shipping

We currently ship within the United States. Orders are fulfilled using major carriers such as USPS, UPS, FedEx, or other regional carriers, depending on the destination and package size.

International Shipping

  • International shipping availability, rates, and delivery timelines vary by destination.

  • International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

  • Out Yonder is not responsible for delays caused by customs processing.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

Shipping Delays

While we strive to meet estimated delivery timelines, shipping delays may occur due to weather, carrier issues, high order volume, or other unforeseen circumstances. Out Yonder is not liable for shipping delays once an order has been handed over to the carrier.

Incorrect Address

Please ensure all shipping information is accurate at checkout.

  • Orders returned due to incorrect or incomplete addresses may be subject to additional shipping charges.

  • Out Yonder is not responsible for packages delivered to incorrectly provided addresses.

Lost or Damaged Packages

  • If your package arrives damaged, please contact us within 7 days of delivery with photos of the damage.

  • If your package is lost in transit, please reach out to us and we will assist in filing a carrier claim when applicable.

Out Yonder is not responsible for lost or stolen packages once marked as delivered by the carrier.

Split Shipments

In some cases, orders may ship in multiple packages depending on product availability or fulfillment location. You will receive separate tracking information for each shipment if applicable.

Questions

If you have any questions about shipping or your order, please contact us at:

📧 Email: shipping@outyondercompany.com

Out Yonder Company reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting.